DISPATCH & SHIPPING

Navigate through our Dispatch and Shipping page to unravel the journey of your sweet treats from our kitchen to your doorstep. We take pride in our careful handling and efficient shipping process, ensuring your orders arrive fresh and delightful. Explore the details for a smooth and sweet delivery experience with THE BROWNIE TUCK SHOP.

Dispatch Period:

The dispatch period at The Brownie Tuck Shop is 5 days, ensuring the freshness of our products.

Order Modifications:

Orders can be modified or cancelled during the dispatch period. Once shipped, modifications are
not possible.

Shipping Costs:

Shipping costs and estimated delivery times are provided during the checkout process. We offer various shipping options, including standard and express. Costs vary based on the selected option.

Shipping Options:

Choose from our shipping options, including standard delivery and express delivery for quicker service. Details and costs are outlined during checkout.

Courier Partners:

We utilize trusted courier services, including Evri and Royal Mail, to ensure reliable and efficient deliveries.

Customer Preferences:

If you have a courier preference or specific delivery instructions, please leave a comment during the checkout process. While we strive to accommodate preferences, availability may vary.

Potential Delays:

The Brownie Tuck Shop is not responsible for delays caused by unforeseen circumstances, such as weather, natural disasters, or carrier issues.

Dispatch and Delivery Notifications:

Receive dispatch and delivery notifications along with tracking information once your order has been shipped.

Undelivered Items:

If an item is not received within the estimated delivery period, please contact us promptly for assistance.

For any questions or concerns regarding dispatch and shipping, please reach out to our customer support team through our Contact Us page.